Kentico Support & Maintenance

What is Kentico Support?

Our Kentico support services help businesses maintain, troubleshoot and optimise their Kentico CMS and website. Whether you need assistance with bug fixes, system updates, performance optimisation or custom development issues, we will ensure your website runs smoothly and securely.

Our Kentico Support includes proactive monitoring, fast resolution of technical problems, version upgrades, security patches and expert advice tailored to your unique business needs. Ongoing support helps you get the most out of your Kentico investment and keeps your digital presence stable and efficient.

What are the benefits of Kentico Support?

We understand that a well-run website is essential for digital success. As experienced Kentico developers, we’re well positioned to deliver high-quality support tailored to your needs. Our team covers all versions of Kentico and offers fast response times with efficient resolution of technical issues, helping you minimise downtime and maintain a seamless online experience.

By choosing a support contract, we can proactively monitor and optimise your website to ensure it performs at its best. We also offer clear and pre-agreed Service Level Agreements (SLAs), outlining exactly what happens in the event of an urgent incident, such as your website going offline, so you can be confident that any issues will be resolved within an agreed timeframe.

With dependable support in place, you can focus on growing your business while we handle the technical details. Whether your Kentico site was built by us or by a third party, we’re here to help keep it running smoothly.

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Why is Cold Banana the top choice for Kentico Support?

At Cold Banana, we have years of hands-on experience working with Kentico across diverse industries, project scales and versions. We combine deep technical expertise with a client-focused approach, delivering support tailored to your business goals.

Fast, Reliable Service: We prioritise rapid issue resolution and clear communication, so you’re never left in the dark.

Flexible Support Plans: Whether you need on-demand troubleshooting or a fully managed support package, we customise services to fit your needs and budget.

Long-Term Partnership: We invest in understanding your business, technology and users to provide strategic advice beyond simple fixes.

Trusted by Clients: Our reputation for quality Kentico support has earned us loyal clients who rely on us as their digital technology partner.

If you're interested in partnering with us to keep your digital platform secure and efficient, then reach out via the contact us form and we discuss how we are positioned to meet your specific requirements.

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Kentico is a powerful all-in-one digital experience platform that brings together content management and digital marketing capabilities in one streamlined solution. It’s built to support the needs of ambitious businesses who want flexibility without sacrificing structure.

From the first login, Kentico gives your content editors and marketers the tools they need to create, manage and personalise content with ease. Whether you’re managing multilingual sites, running campaigns or updating page components, the intuitive interface helps you work efficiently and keep content fresh across all touchpoints.

Kentico’s modular approach means you get a wide range of features out-of-the-box, everything from advanced workflow control to marketing automation, so you’re less reliant on third-party tools. With its powerful API and headless-ready options, you can adapt and scale the platform as your business grows.

Choosing a Kentico partner like Cold Banana means you’re backed by a team of certified experts who know the platform inside out. We provide hands-on support, custom development and strategic guidance to ensure your Kentico project delivers long-term results.

Ready to discuss your challenges?

Cold Banana have been supporting business like yours since 2015, if you would like to find out more about how we could help you and your business than please get in touch.

Alternatively if you are looking to find out how you can join the team then please get in touch to speak with one of our team.

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